privacy policy

Effective Date: January 10, 2025

At Foodie Calls (“we,” “our,” or “us”), your privacy is a top priority. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website, services, and AI-powered phone ordering system.

1. Information We Collect

We may collect the following types of information:

a. Information You Provide:

  • Name
  • Business Name
  • Phone Number
  • Email Address
  • Billing and Payment Information

b. Automatically Collected Information:

  • IP Address
  • Device Type
  • Browser Type
  • Date and Time of Interaction
  • Interaction Data (e.g., call duration, menu selections)

c. Call and Interaction Data:

When you use our AI-powered phone ordering system, we may collect:

  • Audio recordings of calls
  • Transcripts of conversations

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our services.
  • Process transactions and manage billing.
  • Communicate with you regarding updates, offers, and service changes.
  • Enhance the accuracy and efficiency of our AI ordering system.
  • Ensure compliance with legal obligations.

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your information with:

  • Service Providers: Trusted third-party vendors that assist us in providing our services, such as payment processors and CRM platforms.
  • Legal Obligations: If required by law or to protect our rights and interests.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Call recordings and transcripts are stored securely and deleted after [insert time frame, e.g., “90 days”].

5. Security Measures

We implement industry-standard measures to protect your information from unauthorized access, disclosure, or loss. These include:

  • Encryption of sensitive data.
  • Regular security audits.
  • Restricted access to personal information.

While we strive to protect your data, no method of transmission or storage is 100% secure. Use our services at your own risk.

6. Your Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Accessing the information we hold about you.
  • Requesting corrections to inaccurate data.
  • Requesting deletion of your data.
  • Opting out of marketing communications.

To exercise your rights, contact us at privacy@foodiecalls.com.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and gather data about site usage. You can control cookies through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing your information.

9. Children’s Privacy

Our services are not directed at children under 13, and we do not knowingly collect their personal information.

10. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.

11. Contact Us

For questions or concerns about this Privacy Policy, contact us at:

Foodie Calls
Email: privacy@foodiecalls.com
Phone: 888-555-1234

By using our services, you agree to the terms of this Privacy Policy. Please review it regularly to stay informed about how we protect your information.

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